Newborn Care Specialists – because babies don’t come with a manual.

Newborn Care Specialists

Newborn Care Specialists (NCS) are highly experienced individuals who have chosen to specialize in newborn and infant care. Many have undergone specialized training and have advanced knowledge in a wide variety of subject areas, including lactation support and sleep training. Whereas nannies work and grow with a family for many years, an NCS is an expert who will work with you for the first weeks and months of your newborn’s life. As families transition into full-time nanny-care, an NCS can provide hands-on training for your new nanny so that consistency in care can continue after her term ends. Our clients routinely tell us that hiring an NCS was the best decision they made, providing them sanity, support, and much-needed sleep.

Who’s it for?

Families that benefit most from hiring an NCS are first-time parents expecting singletons and/or multiples, families with heavy or atypical work schedules, moms recovering from a c-section, adoptive, surrogate, and same-sex parents, those without family support nearby, or parents who simply need a good night’s rest!

We have the best!

At Heritage Nannies we take great pride in representing the best Newborn Care Spets in the industry! Our team of handpicked and thoroughly vetted NCS caregivers are passionate about providing the very best in newborn care, giving parents much-needed rest and relief, and are always looking for ways to go above and beyond.

Newborn Care Spet’s Responsibilities

Overnight Care

Overnight Care

Complete overnight care, including feeding (breastmilk and/or formula), burping, soothing, changing, dressing, and age-appropriate sleep training.



Supporting new parents by teaching proper methods of care, providing lactation support, training the new nanny, and giving helpful feedback and tips.



Bathing the newborn/infant using appropriate products and water temperature and teaching parents proper methods for sponge baths and umbilical cord care.

Healthy Schedule

Healthy Schedule

Establishing a healthy and developmentally appropriate schedule, including sleeping, feeding, and playtime with a focus on developmental milestones.

Care Log

Care Log

Maintaining a thorough care log, noting feeding and sleeping patterns, as well as other pertinent information and observations in order to establish a healthy schedule.



Organizing and stocking the nursery, washing and sterilizing bottles and pumping supplies, helping with the baby’s laundry, and providing general assistance.

Schedule & Rates

Newborn Care Spets typically work either 10-12-hour overnight shifts or are hired to provide 24-hour care 5-7 days/wk. Terms vary in length between 2 weeks and 6 months; on average families hire an NCS for approximately 16 weeks (or until their baby is successfully sleeping through the night). Depending on experience, qualifications, and number of children (singleton or multiples) rates for Newborn Care Spets can range from $20-$30+/hr.
Heritage Nanny recommends booking your Newborn Care Spet 2-3 months prior to your due date (or as early as possible) as highly experienced candidates book up quickly!

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    What Our Families Are Saying

    • In our search for a nanny for our three children we chose to use the Heritage Nanny Agency.  The placement coordinator walked us step by step through the process and answered all of our questions right away.  She made the process very simple and easy for us to obtain a live-in-caregiver for our family. We were given many different resumes to look through based on our needs/wants and we were set up with phone interviews followed by skype interviews with our top choices.  It was so much easier to make our decision when we were able to see and talk to the candidates in person.  Following our decision Heritage Nanny did everything from helping us obtain a business number, doing up a contract for our nanny, helping us complete our LMIA including advertising for us on the job bank, and also walked our nanny through the process to obtain her work permit. Our caregiver safely arrived to our home at the end of January 2015 and is working out better than we could have ever imagined.  She fits in so well with our family and has already established a strong bond with our children.  I go back to work on Monday March 2, 2015 and our baby turns 3 months old on February 28, 2015.  Knowing that my baby and other two children are going to be safe and well cared when I go back to work is such a great feeling. I have already recommended Heritage Nanny to several friends and am so glad things have worked out so great for my family.

      Happy Nanny Jennine @ Whitecourt
    • We used Heritage Nanny services to find us a Nanny in Calgary. Heritage Nanny was prompt to start the process when we completed registration. Registration and fees payments are easy - any possible method is used. We were send couple of resumes and interviews were scheduled quickly. We interviewed both and were able to select one. Heritage Nanny helped us to complete LMIA and follow on process for permit transfer. Heritage Nanny has transparent services with no hidden charges. Service is prompt - we were supported and our calls were accepted on weekends too. I will recommend ( and have recommended) Heritage Nanny to anyone looking for a Nanny.

      Happy Families Inderpal @ Calgary
    • Heritage Nanny was an incredible resource for us during our convention in Edmonton, AB. From the moment we contacted them everything was handled with care and attention. They were able to provide us with fantastic on-site childcare including: Nannies, toys, crafts, snacks and sleeping mats. Their nannies were qualified and energetic, the kids had a blast. They were incredibly organized and professional, which made providing childcare for our delegates a breeze. We would highly recommend using Heritage Nanny for any event

      Niall Richardson DDC, Canada's New Democrats (NDP)
    • I am very happy with the services provided by Jane at Heritage Nanny. She helped with our many questions in hiring a live in nanny. We have a fantastic nanny now and can't imagine our life with out a live in nanny.  Thank you Jane and Heritage Nanny! Thanks!!!!!!!!

      Victoria @ Cochrane
    • Our Nanny is really nice. Very hardworking and honest. Kids love her . I am lucky to have her. Thank you again for helping me out with such short notice and for hooking us up with Debbi Thanks.

      Satarupa @ Calgary
    • Things with my nanny are really good.  She was an amazing find.​Thanks for being such a reliable service.​ Thank you.

      Geoff @ Calgary

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