Family Assistant = the modern solution for the never ending to-do list.

Family Assistants

Family Assistants are essential for busy families. Whether you’re buried under a mountain of laundry, are exhausted from running errands non-stop, can never fully tackle your to-do list, or feel like you’re always one step behind, hiring a family assistant is your solution. Family assistants combine the role of nanny and personal assistant by providing care for the kids, running errands, grocery shopping, helping with meal prep, and checking off the never-ending to-do list. For these roles we search for candidates who have a mixture of nanny and personal assistant experience, are naturally organized and efficient, tech savvy, and love to keep busy!.


Family Assistants are the true Jill-of-all-Trades and as a result their duties encompass a little bit of everything. Most Family Assistants provide childcare, drive the children to and from school and activities, coordinate with teachers, tutors, and coaches, run errands, drop off dry cleaning, handle the grocery shopping, help with simple meal prep, assist with organizational projects, and tackle the family to-do list. Some additional tasks clients have asked of their family assistant’s include booking travel, researching summer camps, coordinating the mailing of holiday cards, providing pet care, booking appointments, organizing household repairs, coordinating with vendors, and ensuring the family vehicles are cleaned and serviced.


Family Assistants generally work full-time, between 40-50 hours per week. Schedules vary greatly depending on the family, their individual needs, and the level of travel and flexibility required. Some Family Assistants work a traditional schedule of Monday through Friday from 8:00am to 5:00pm while others work an afternoon/evening schedule of 12:00pm to 8:00pm. Our team of placement counselors will work with you to determine the schedule that would best suit your needs.


Our placement counselors will work closely with you to develop a competitive compensation package based upon your family’s needs. Rates for Family Assistants vary greatly depending on the candidate’s experience, the position duties, preferred schedule, and the level of travel and flexibility required in the role. Current rates for family assistants are between $18-$25+ per hour. In addition to their wages most full-time Family Assistants receive the following benefits: 2 weeks paid vacation and paid holidays/sick days

What Makes Our Nannies So Special?



Heritage Nanny represents professional nannies who are experienced, trained, reliable, and proactive. We require our candidates to have at least 2 years of professional childcare experience along with impeccable references



Due-dilligence is at the heart of our placement process and safety is our #1 priority. Our trained recruiters are experts at digging into a candidate’s background and thoroughly analyzing their work history and references. We look for top-notch candidates who leave an overwhelmingly positive and lasting impression.



In our industry, experience and education can be represented in many different forms; from formal degrees to many years of experience. We represent nannies who simply have a passion for working with children, and many have proven their desire to work in childcare through their academics.



For our nannies, childcare isn’t just a “job” – it’s a labor of love. Most of our candidates began their careers as neighborhood babysitters and camp counselors in high-school, pre-school teachers or part-time nannies in college, and are now professional nannies. Our nannies love their jobs, and we think that’s pretty cool.



Whether it’s texting you a picture of your little one at the park or setting up a Skype session to say goodnight to your child when you are out of town, Heritage Nanny candidates are forward-thinking, aware, and tech savvy.



We believe that a nanny’s moral and ethical character is just as important as what’s on her resume. Nannies are more than just caregivers – they are mentors and role models, and a direct reflection of your family’s values. We place an emphasis on recruiting candidates who display character traits such as loyalty, dependability, honesty, and respect.

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    What Our Families Are Saying

    • In our search for a nanny for our three children we chose to use the Heritage Nanny Agency.  The placement coordinator walked us step by step through the process and answered all of our questions right away.  She made the process very simple and easy for us to obtain a live-in-caregiver for our family. We were given many different resumes to look through based on our needs/wants and we were set up with phone interviews followed by skype interviews with our top choices.  It was so much easier to make our decision when we were able to see and talk to the candidates in person.  Following our decision Heritage Nanny did everything from helping us obtain a business number, doing up a contract for our nanny, helping us complete our LMIA including advertising for us on the job bank, and also walked our nanny through the process to obtain her work permit. Our caregiver safely arrived to our home at the end of January 2015 and is working out better than we could have ever imagined.  She fits in so well with our family and has already established a strong bond with our children.  I go back to work on Monday March 2, 2015 and our baby turns 3 months old on February 28, 2015.  Knowing that my baby and other two children are going to be safe and well cared when I go back to work is such a great feeling. I have already recommended Heritage Nanny to several friends and am so glad things have worked out so great for my family.

      Happy Nanny Jennine @ Whitecourt
    • We used Heritage Nanny services to find us a Nanny in Calgary. Heritage Nanny was prompt to start the process when we completed registration. Registration and fees payments are easy - any possible method is used. We were send couple of resumes and interviews were scheduled quickly. We interviewed both and were able to select one. Heritage Nanny helped us to complete LMIA and follow on process for permit transfer. Heritage Nanny has transparent services with no hidden charges. Service is prompt - we were supported and our calls were accepted on weekends too. I will recommend ( and have recommended) Heritage Nanny to anyone looking for a Nanny.

      Happy Families Inderpal @ Calgary
    • Heritage Nanny was an incredible resource for us during our convention in Edmonton, AB. From the moment we contacted them everything was handled with care and attention. They were able to provide us with fantastic on-site childcare including: Nannies, toys, crafts, snacks and sleeping mats. Their nannies were qualified and energetic, the kids had a blast. They were incredibly organized and professional, which made providing childcare for our delegates a breeze. We would highly recommend using Heritage Nanny for any event

      Niall Richardson DDC, Canada's New Democrats (NDP)
    • I am very happy with the services provided by Jane at Heritage Nanny. She helped with our many questions in hiring a live in nanny. We have a fantastic nanny now and can't imagine our life with out a live in nanny.  Thank you Jane and Heritage Nanny! Thanks!!!!!!!!

      Victoria @ Cochrane
    • Our Nanny is really nice. Very hardworking and honest. Kids love her . I am lucky to have her. Thank you again for helping me out with such short notice and for hooking us up with Debbi Thanks.

      Satarupa @ Calgary
    • Things with my nanny are really good.  She was an amazing find.​Thanks for being such a reliable service.​ Thank you.

      Geoff @ Calgary

    Less Than 4% Of Applicants Pass Our Rigorous
    Screening Process.

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